# Monday, 31 May 2004

I have been having problems connecting for Hotmail these past few days and I have been unable to figure out what caused the problem. I could not get a connection in either Outlook or Internet Explorer, really annoying especially when the girlfriend has no other e-mail account which means she was bugging me about the problem :)

The problem was basically that I was able to log into my Passport but could not get into Hotmail. The connection seemed to stall when the Passport login was complete. The address which the browser would get stuck at was login.passport.com - strange. Even more strange was the fact that other sites displayed without a hitch.

After trying everything from adding the various Hotmail related sites to my secure sites in Internet Settings, deleting cookies, deleting history, deleting temporary Internet files, and troubleshooting my SSL installation I accepted the fact that I was unable to fix the problem and needed a reinstall.

Today I gave the problem another shot before reinstalling, lo and behold everything started working again. The cause of the problem was the MTU size of my router which I had changed in relation to another problem with some wireless networking I had. Changing the MTU size back to the default 1500 (from 1492) resulted in instant connection to Hotmail. How weird is that?!

Oh well, thought I would share this with the world what with routers becoming increasingly popular in households and all. Don't know if the make of the router is important but my router is a Netgear RP614 (let the port attacks commence :)).

All is well that ends well and I am now the official hero in my girlfriend's eyes. Guess I will keep the fact that I was the original cause of the problem to myself :D

Friday, 15 July 2005 19:52:18 (Romance Daylight Time, UTC+02:00)
Thanks for blogging this... it's over a year later but I just encountered the same problem after upgrading my Netgear MR814 router firmware. Couldn't figure it out since Hotmail was really the only site that had problems. Google and your blog post to the rescue! :-)
BillyTheCid
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